TERMS AND CONDITIONS OF THE BIT OF CRETE ONLINE STORE


GENERAL PROVISIONS

1. The BIT OF CRETE online store available at www.bitofcrete.com is run by PRAGMA ul. Siennicka 19/32 04-394 Warsaw, Poland NIP: 1132494241, REGON: 369909760

2. Users may contact the Seller via:
a. tel. (pl): +48 513 598 317; tel. (gr) +30 694 267 5763
b. e-mail office@bitofcrete.com
c. by mail ul. Siennicka 19/32
04-394 Warsaw, Poland

3. Before using the Store, please read these Regulations carefully.

4. The rights and obligations of the Users and the Sellers are exclusively specified in the provisions of the following. Of the Regulations and the provisions of law in force in the territory of the Republic of Poland.

5. Using the Store in any way is tantamount to the fact that the User has read and accepted the content of the Regulations and that he expresses his unconditional consent to its content.

6. The provisions of these Regulations guarantee the consumer's rights under the mandatory provisions of law. In the event of non-compliance of the provisions of these Regulations with the above provisions, these provisions shall prevail.

I. DEFINITIONS

1. Store - the Seller's BIT OF CRETE online store available at: https://bitofcrete.com

2. Seller - the entity managing and running the Store, which is PRAGMA, ul. Siennicka 19, office 32 04-394 Warsaw, Poland NIP: 1132494241, REGON: 369909760 ("PRAGMA").

3. Regulations - this document with all attachments and additions that constitute its integral part.

4. Buyer - a natural person, legal person or organizational unit without legal personality, which the law grants legal capacity to use the Store's offer.

5. Consumer - a natural person who performs a legal transaction with the Seller not directly related to its business or professional activity.

6. Entrepreneur - a natural person, legal person and organizational unit, not being a legal person, which the law grants legal capacity, conducting business or professional activity on its own behalf, performing a legal transaction with the Seller directly related to its business or professional activity.

7. User - anyone who in any way uses the Store in any way.

8. Registration form - an on-line form available in the Store, enabling the creation of an Account, in which all required User data, including login and password, must be provided.

9. Order form - an on-line form available in the Store that allows you to place an order.

10. Product - a movable item available in the Store, which is the subject of a sales contract between the Buyer and the Seller,

11. E-mail box - an electronic mail box with an individual Internet address of a given person (e-mail address), through which a given person can send and receive messages and other data as part of the e-mail service.

12. Account - a place in the Seller's IT system, available to the Buyer after logging in, in which the Buyer's data is collected, including information about placed Orders. Through the Account, the Buyer enters and manages data, descriptions and other elements, and uses the Store's offer,

13. Proof of purchase - VAT invoice.



II. TECHNICAL REQUIREMENTS

1.To use the Store's services via the website, it is necessary to have a device that allows the use of Internet resources, an e-mail box and an Internet resource browser that allows you to display websites.

2. More about cookies and the rules for the protection of this type of data can be found in our Privacy Policy



III. REGISTRATION

1. Account registration takes place by following subsequent instructions on the Online Store website.

2. By registering an Account, the User declares that:
a. read the content of the Regulations and accepted its content in full,
b. meets the conditions required to use the Store set out in the Regulations.

3. The User is obliged to keep the password to access his Account secret. The user is obliged to take the utmost care not to lose the access password or gain its possession by third parties (regardless of the method). The user is solely responsible for providing the login and password to third parties.

4. The Seller may delete the Account or terminate the contract for the provision of electronic services in the event that:
a. The Seller finds that the User has breached the provisions of the Regulations, and in particular uses the Store in a manner inconsistent with its intended use,
b. The user has not accepted the changes introduced by the Seller in the Regulations,
c. The User has not logged into his Account once for a period of 12 months from the last login or suspension of the Account,
d. the User does not activate or verify the Account within 30 days,
e. The User, within the prescribed period from the blocking of the Account or other functionalities or services of the Store by the Seller, has not performed or omitted the actions indicated by the Seller that were the cause of the blocking.

5. The content or information provided by the User to the Store during the registration or edition of the Account may be moderated by the Seller if the content or information provided in them violates the Regulations.




IV. ORDERS

1. The store conducts commercial activities in the territory of the European Union, the European Economic Area, Switzerland, the Russian Federation and the Republic of Belarus

2. The products offered on the website www.bitofcrete.com come exclusively from producers who are PRAGMA's contractors based in Warsaw.

3. All information regarding the order can be obtained from Monday to Friday during working hours, from 9:00 am to 5:00 pm by sending a question by e-mail to the address office@bitofcrete.com or by calling +48 513 598 317
+30 694 267 5763

4. Orders in the Store can be placed by:
a. order form,
b. e-mail,
c. telephone

5. When ordering Alcoholic Products, the Buyer declares that he is an adult and orders these Products for an adult.

6. The Buyer is obliged to provide true and correct data necessary to complete the order.

7. The shop confirms the acceptance of the order by e-mail or by phone. The store also informs via e-mail when the order is ready for pickup or forwarded for shipment.

8. The information on the Product card at the time of placing the order is binding for the Buyer and the Seller, in particular: price, product characteristics, features, elements included in the set, date and method of delivery.

7. Orders accepted for execution may be canceled no later than 24 hours after its acceptance for execution, except for Saturday and Sunday. Only the Consumer has the right to cancel the order.

8. Please be advised that all orders are processed from Monday to Friday, excluding holidays and non-working days.

9. Each order that is placed after the Order Closing Date will be processed only in the next delivery according to the schedule.

10. Please be advised that the average order fulfillment time from shipping from Crete according to the schedule is 10 days.

11. The information in the Store does not constitute an offer within the meaning of the Civil Code. Announcements, Seller's advertisements, price lists and other information about the Products, provided on the Store's websites, in particular their descriptions, technical and performance parameters and prices, constitute an invitation to conclude a contract within the meaning of art. 71 of the Act of 23 April 1964 - Civil Code (Journal of Laws No. 16, item 93, as amended ..).

9. The sale contract is concluded:
a.for orders placed via the Order Form available in the Store - upon receipt by the Buyer of an e-mail with a declaration of acceptance of the order by the Seller,
b.for orders placed over the phone - upon confirmation by the Online Store of the acceptance of such an order,
c. for orders placed by e-mail - upon receipt by the Buyer of the Seller's return e-mail with a declaration of acceptance of the Product order.

10. The order is processed after making the payment or meeting the requirements for the selected payment method.

11. The Seller is obliged to notify the Buyer about the lack of the ordered Product in the warehouse and the expected extension of the order fulfillment time (up to 14 days), immediately, but not later than within 3 days of finding this fact. In such a case, the Buyer may agree to extend the duration of the contract (up to 14 days) or cancel the ordered Product or the entire order.

12. If the order cannot be processed due to the permanent unavailability of the Product, the Seller should immediately, but not later than within 30 days from the conclusion of the contract, notify the Buyer and return the entire sum received from him/her.